Head of it-support (w\/m\/d)
AndermattAndermatt Swiss Alps AG
...vendors Ensuring stable workplace, application, and core IT services Processes & Quality Designing, documenting, and continuously optimizing support processes Further development of ITSM tools (ticketing, self-service portal, knowledge base) Introducing structured problem and root-cause management Standardization of [...]
Kategorie Medien / Verlag / Redaktion