Head of it-support (w/m/d)
AndermattAndermatt Swiss Alps AG
...vendors Ensuring stable workplace, application, and core IT servicesProcesses + Quality Designing, documenting, and continuously optimizing support processes Further development of ITSM tools (ticketing, self-service portal, knowledge base) Introducing structured problem and root-cause management Standardization of support [...]
Kategorie Medien / Verlag / Redaktion