Head of it-support (w/m/d)
AndermattAndermatt Swiss Alps AG
...Request, Problem, Change) Ensuring compliance with SLAs, OLAs, and KPIs Managing external support partners and vendors Ensuring stable workplace, application, and core IT servicesProcesses + Quality Designing, documenting, and continuously optimizing support processes Further development of ITSM tools (ticketing, self-service [...]
Kategorie Medien / Verlag / Redaktion