Head of it-support (w\/m\/d)
AndermattAndermatt Swiss Alps AG
...Coaching, development, and performance management of team members Resource and capacity planning for internal and external services Service & Operations End-to-end responsibility for ITIL-based support processes (Incident, Service Request, Problem, Change) Ensuring compliance with SLAs, OLAs, and KPIs Managing external [...]
Kategorie Medien / Verlag / Redaktion