Group leader it service desk europe (f/m/d), 100%
BubendorfBachem AG
...Track, manage and report KPIs for service performance and process compliance. Design and enhance ITSM processes (incident, major incident, problem management, service request fulfillment and knowledge management process. Address IT security and risk management tasks, including audit remediation. Collaborate with IT Technology [...]
Kategorie IT & Informationstechnologie