Junior service desk agent (basel, onsite, english, german)
BubendorfD-ploy
...productsAct as a walk-in support point and deliver hands‑on, immediate assistance to usersDocumentation of end user issues in ITSM toolAdherence to processes and knowledge documentsTicket backlog managementContinuous service improvement activities – knowledge script creation, training document updates etc.Close [...]
Kategorie Ingenieurwesen