Junior service desk agent (basel, onsite, english, german)
BubendorfD-ploy
...to computer hardware and software, mobile devices and other tech tools and productsAct as a walk-in support point and deliver hands‑on, immediate assistance to usersDocumentation of end user issues in ITSM toolAdherence to processes and knowledge documentsTicket backlog managementContinuous service improvement activities – [...]
Kategorie Ingenieurwesen