Private customer support expert | 80-100% | hybrid working model | zürich
Region Zürich (AG/SH/ZG/ZH)SMG Swiss Marketplace Group
...a professional and customer-oriented communication Managing and resolving complex and escalated cases, including legally or reputationally sensitive topics Driving quality assurance through ticket reviews, audits, and continuous improvement of support processes Maintaining and evolving support guidelines, FAQs, and knowledge [...]
Kategorie Marketing